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OVERVIEW:
Our integration services combine the people, technology and services
required to plan and implement a high-speed Internet connectivity
solution that's designed to meet your unique needs. From site surveys
that can help you understand and modify your current infrastructure
to hardware and software procurement, installation and configuration
services, we can serve as a convenient, single point of contact to
help facilitate a smooth and efficient installation. And once you're
up and running, we can help you stay that way with help desk and
multivendor hardware maintenance services designed to help keep both
your business and your staff operating at maximum efficiency.
SITE SURVEY:
If you're ready to take advantage of high-speed Internet access, you
first want to know all there is to know about your current
infrastructure including any modifications you may need to make.
We conduct an onsite survey and document your entire physical layout,
including current equipment, operating system(s), network topology,
current LAN/WAN infrastructure, cabling, hub/switch capacity, IP
address scheme, current protocols, bridge/router configuration and
gateway configuration. Upon completion of the survey, we deliver a
concise, comprehensive report that tells you how your current
configuration stacks up to GM dealership infrastructure guidelines.
EVALUATION / LAN DESIGN:
We can design a LAN solution that both meets GM Dealership
Infrastructure Guidelines and makes the most of your current
configuration. We'll evaluate your current infrastructure, including
cabling and network infrastructure, hardware and software, and
inform you of any modifications that may be required to ensure
guideline compliance. Your design package will include a budgetary
proposal, along with logical and physical drawings. Our design
proposal serves as a step-by-step plan that includes everything
required to implement your LAN solution.
LAN INTEGRATION:
Our LAN integration services are designed to facilitate a smooth
installation of your high-speed Internet service, with minimal
disruption to your business environment. Our comprehensive package
includes cabling services, hardware procurement, installation,
configuration of your hardware and software, testing and validation.
We can serve as your single point of contact to facilitate a thorough
installation that meets GM Dealership Infrastructure Guidelines and
maximizes your current infrastructure environment. Upon completion
of this service, you'll have a local area network (LAN) connection
to the Internet, GM Access applications, and to any other business
applications you need, such as F&I, auto auctions, DSP/DMS
systems, and more.
HELP DESK SERVICES AND REMOTE LAN MONITORING SERVICES:
Our help desk services provide you with access to a help desk that
is specifically dedicated to GM dealerships, Monday-Friday, during
normal business hours. Our trained specialists understand your
business environment, and they can provide you with prompt telephone
support to help with usage ("how to") questions or
connectivity issues. We offer several levels of support designed to
meet your needs. Our remote LAN monitoring services allows us to
proactively and continually monitor your network, so we can notify
you of special alerts, traffic problems, performance issues or
network errors before they impact your system. In addition, we
provide automatic notification of known problems and resolution
information specific to your operating environment.
HARDWARE PROCUREMENT:
To help facilitate your high-speed Internet connectivity, we can
procure your equipment for you, including hardware, cables, racks,
hubs, routers and switches. To ensure compatibility and a smooth
installation, we can configure and test all equipment before it's
shipped to your dealership, or we can ship it directly to you.
HARDWARE MAINTENANCE:
Our hardware maintenance services are designed to address your
multivendor environment. For IBM® equipment, a variety of
options are available, from 5-day depot service to onsite service.
For non-IBM equipment, we will coordinate with the manufacturer to
provide a level of maintenance service that best meets your business
needs.
WAN INTEGRATION / DESIGN:
General Motors Dealer Information Technology is able to help your
dealership evolve with the ever changing IT atmosphere. Whether it
be for integrating your new T1 and providing a purchased or leased
router; or designing and installing your multi-site VPN solution to
help leverage an optimal return on your DSP servers and centralized
equipment repositories, GMDIT will help you achieve your goals.
CALL 1.866.526.8333 AND ASK TO SPEAK WITH A GMDIT LAN ENGINEER TODAY
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